We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. We will update this Privacy Notice from time to time and will notify you of any significant changes, but you’re welcome to come back and check it at your own leisure.
We may collect, store and use the following kinds of personal information:
This information is stored on our internal systems and our website simply verifies you as a customer of Clasado Biosciences Ltd. We will never collect sensitive information about you without your explicit consent. We will endeavor to ensure the information is accurate and up-to-date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies, we will correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site, but this will be anonymized. If you have any questions/comments about privacy, you can email us at firstname.lastname@example.org.
We use the information you provide to perform contracts on the basis of your request for the following purposes:
We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
For customer support, our provider, Zendesk Ltd, works as a processor of service data and Clasado Ltd acts as the controller. Clasado Ltd retains full control and ownership over service data and can confirm your data (Email address, full name and where applicable delivery and IP address) will be held securily and deleted or archived once the request or query has been resolved.
We Do Not Share Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
As previously mentioned, we will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you, please write to us at:
2 -6 Church Street
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Cookies are small files saved to your computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide you with a tailored experience within this website.
You are advised that if they wish to deny the use and saving of cookies from this website on to your computer’s hard drive you should take necessary steps within your web browser’s security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the ICO Article 29 Working Party guidelines for GDPR. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process at their own discretion. Some subscriptions may be manually processed via our customer service team through prior written or verbal agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply you with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although Clasado.com only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
We, the owners of Clasado.com, cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore exercise caution when clicking on external. Clasado Biosciences Ltd. cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Personal data processed for any purpose on our website shall not be kept for longer than is necessary for any purpose.
We will ensure the following when holding your data:
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|